In a world of rapid technological advancement, artificial intelligence and the “Internet of Things”, there is an increasing role to be played by human resource management (HRM) in meeting the ever-evolving requirements of the organisation and its workforce.


HRM builds the connection between employees’ performance and the organisation’s strategic objectives.  An efficient and effective HRM team contributes towards  organisational success, sustainability and competitiveness while at the same time satisfying the needs of employees.  This is achieved through the effective management and development of people.


HRM also has a substantial role to play in ensuring a positive organisational culture though improving employee engagement and satisfaction, and promoting employee wellbeing.   HRM responsibilities in this regard include leadership development, change management and promoting an ethical organisation.


Important areas of HRM include strategic management, talent planning, recruitment and selection, performance management, learning and development, compensation, benefits and rewards, health and safety, employment law compliance, employment relations, HR information systems and HR metrics and analytics.


The skills required of a HR practitioner include:

  • A problem-solving approach
  • The ability to collaborate with others
  • Social/emotional intelligence
  • Creative/innovative thinking
  • Communication and presentation skills


Career opportunities in HRM include:

  • Human resources assistant
  • Benefits administrator/manager
  • Payroll administrator
  • HRM specialist (payroll, compensation, HRIS, etc.)
  • Employee assistance programme manager
  • Human resource business partner
  • Mediator
  • Training and development coordinator/manager
  • HR practitionermanager
  • Trade union research officer
  • Employee relations manager
  • Higher education lecturer
  • Management consultant
  • Recruitment consultant


Related Information